FAQ Category

FAQ

  • Q Are you a factory or trading company?

    A
    A  Yes,we are factory and trading company.

  • Q How can I know the status of my order?

    A
    A  We will send you photos and videos of your order at different stage in time and keep you informed of the latest information.

  • Q How long is the delivery time?

    A
    We will give customers an accurate time based on product production and inventory, shipping date, and other factors(Example:FOB,CIF).
    Under normal conditions, products are delivered within 20 days.


  • Q What is your shipping process?

    A


    A  The delivery process is as shown below(Example: ferrosilicon)

    Contract signed goods production
    微信图片_20231111194730 
                          Custom size
    图片6 图片7 图片8
                             
                          weighing                                  stacked in warehouse                            Out of warehouse
    图片13 图片1 图片20
                 port packing
    图片21 图片22 图片23

    46c182ac3a908643f8f42a3baacce3a1_ c3828af6e2e2339ffe3e42dc305da13d_ 8e7561c84963ce2e68e523709dd7597a_



     
       


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