• Q Are you a factory or trading company?

    A  Yes,we are factory and trading company.

  • Q How can I know the status of my order?

    A  We will send you photos and videos of your order at different stage in time and keep you informed of the latest information.

  • Q How long is the delivery time?

    We will give customers an accurate time based on product production and inventory, shipping date, and other factors(Example:FOB,CIF).
    Under normal conditions, products are delivered within 20 days.

  • Q What is your shipping process?

    A  The delivery process is as shown below(Example: ferrosilicon)

    Contract signed goods production
                          Custom size
    图片6 图片7 图片8
                          weighing                                  stacked in warehouse                            Out of warehouse
    图片13 图片1 图片20
                 port packing
    图片21 图片22 图片23

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